Eyelash Glue Remover
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Delivery and Shipping
Delivery and Shipping
Shipping Fees:
- Free shipping on orders over $100 within Auckland.
- For orders under $100, a shipping fee of $5.99 applies.
Rest of New Zealand Shipping Fees:
- Free shipping on orders over $150 across the New Zealand.
- For orders under $150, a shipping fee of $7.99 applies.
Click and Collect:
- Orders are ready for Click and Collect within 24 hours at no additional cost.
Note: Please take note that some bulky items are not eligible for free shipping or the standard shipping rates mentioned above.
Our inventory is located in New Zealand, and we typically process orders every business day, excluding weekends and public holidays. Normally, the delivery period ranges from 2 to 4 days.
Orders are typically shipped within 24 to 48 hours on business days. You will receive an email notification once your order has been dispatched.
RETURNS POLICY
Should your purchase not meet your satisfaction, you have the option to return unopened and unused items for a refund or exchange within 14 days of receiving your order. It's important to note that the postage costs for the initial order and the expenses incurred for returning the item to us will not be refunded. In the event that the products were faulty or were sent to you in error, we will provide a prepaid courier label for you to facilitate the return process. Kindly be aware that we can only accept returns for items that are unopened or unused unless the item itself is faulty. For any return requests, please reach out to us initially. When sending returns, please include a note with your order number and your preference for a refund or credit note. Visit our full refund policy page for more info.
Address for Returns:
Glowish
4/152, Lansford Crescent, Avondale, Auckland 1041
If your order does not meet your satisfaction, please contact us, and we will do our utmost to resolve your issue. 🙂
Description
Description
Eyelash Glue Remover
Our eyelash extension glue remover gel has a thick gel consistency so it stays on the lashes and out of your eyes.
Here are some tips to help you reduce irritation:
We recommend lash beginner or home user watch the steps before trying the lash glue remover to help you use it safely.
1. To use this eyelash extension remover, do one eye at a time so you can see what you’re doing. Do not open your eyes which have remover until you have washed them off.
2. Squeeze a paper towel or eye pad in between your top and lower lashes before use eyelash glue remover to prevent the gel remover from getting in your eye.
3. Dab a little lash remover gel onto a disposable mascara brush and apply the gel to your lashes, just trying to target where the extension glue is.
4. Leaving the gel on for around 1 minute. If your lashes glue is stubborn or volume lashes set please leave the gel 2-3 minutes.
5. Running a new disposable mascara brushes through your lashes over your lashes. The extensions and glue will come right off.
6. Rinse the solution off your eyelids with cold water before opening your eyes to avoid any burning or stinging.
7. If your eye stung a little please immediately washed with cold water and it was totally fine seconds later.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the New Zealand only. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping typically takes 2-4 business days. We usually ship the next business day. Our shipping charges are fixed based on the location, whether it's in the city or rural areas. Additional charges may apply for bulky items, and the price will be available at checkout.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
Ordering
Can I cancel my order
Can I cancel my order
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Location
Where is your store located?
Where is your store located?
Glowish is located at 4/152 Lansford Crescent, Avondale, Auckland 0600. Please call us at 09 884 8236 or message us if you are planning to visit
