Colour Pastel Illustration Set 37pc - Mont Marte

Thank you for visiting Glowish. Please find our information regarding our shipping services within New Zealand. Please feel free to reach out to us if you have any enquiries.

Our inventory is located in New Zealand, and we typically process orders every business day, excluding weekends and public holidays. Normally, the delivery period ranges from 3 to 5 days.

Orders are typically shipped within 24 to 48 hours on business days. You will receive an email notification once your order has been dispatched.

We use Courier post and NZ Courier for all our deliveries. 

Note: Please take note that a few bulky items are not eligible for a free shipping offer.

RETURNS POLICY
Should your purchase not meet your satisfaction, you have the option to return unopened and unused items for a refund or exchange within 28 days of receiving your order. It's important to note that the postage costs for the initial order and the expenses incurred for returning the item to us will not be refunded. In the event that the products were faulty or were sent to you in error, we will provide a prepaid courier label for you to facilitate the return process. Kindly be aware that we can only accept returns for items that are unopened or unused unless the item itself is faulty. For any return requests, please reach out to us initially. When sending returns, please include a note with your order number and your preference for a refund or credit note. Visit our full refund policy page for more info. 

Address for Returns:
Glowish
4/152, Lansford Crescent, Avondale, Auckland 1041 

If your order does not meet your satisfaction, please contact us, and we will do our utmost to resolve your issue. 🙂